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What do I do if I forgot my password?

  1. If you attempt to log in using an incorrect username/password, you will be redirected to a login screen that looks like this: 
  2. Click the 'Forgot your password' link above the Log In button to initiate the password reset process.
  3. Enter your email (note: this must be the same email that matches your volunteer record/application) and click the Send Password Reset Email button. 
  4. HOBY Connect will email you with next steps.  
  5. Follow the link sent to your email to complete the password reset process.