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What do I do if I forgot my password?

  1. If you attempt to log in using an incorrect username/password, you will be redirected to a login screen that looks like this: 
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  2. Click the 'Forgot your password' link above the Log In button to initiate the password reset process.
  3. Enter your email (note: this must be the same email that matches your volunteer record/application) and click the Send Password Reset Email button. 
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  4. HOBY Connect will email you with next steps.  
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  5. Follow the link sent to your email to complete the password reset process.